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To establish and maintain excellent relationships with the provider network in a specific geographic region, including healthcare practitioners, office staff, and administrators. Works closely to identify and resolve complex issues, provides education and staff training. Provides service and education via onsite visits and telephone. Assists providers with understanding Partnership HealthPlan of California's policies and procedures and assists with resolving issues that arise.
The incumbent utilizes clinical judgement in providing utilization management services. The focus is to provide high quality, cost-effective care which will enable patients to achieve maximum medical improvement while receiving care deemed medically necessary. Assists in determining appropriateness, quality and medical necessity of treatment plans using pre-established guidelines. This position may be assigned cases in long-term care and ancillary, DME or medical services.
To Act as a Long Term Services and Supports (LTSS) Provider Liaison-Long Term Care
Facilities and Skilled Nursing Facilities (SNF) including the responsibility of collaborating with
internal departments to identify process improvement and maintaining consistent knowledge of
benefit changes from the Department of Health Care Services.
To provide administrative support to the department head, leadership team, and staff as assigned.
To review Treatment Authorization Requests (TARS)/Coverage Determination Form (CDF) to promote safe, appropriate, and cost-effective drug therapy. Communicates and educates prescribers and dispensing pharmacies on TAR process, TAR determination, and PHC formulary. Participates in P&T meetings and formulary management.
To provide daily oversight, leadership, and support to Behavioral Health Access Guides.
Oversees the coordination of medically necessary behavioral health treatment services for adults
and children with behavioral health needs.
The Senior Data Scientist I plays a pivotal role in utilizing data to generate insights, applying advanced statistical or machine learning methodologies, solving complex business problems, and influencing decision-making across the organization. This position reports to the Data Science Manager of the Health Analytics unit.
To provide administrative support to the department head, leadership team, and staff as assigned.
To develop, implement, improve, and manage assigned programs. In addition to the Program Manager I duties, the Program Manager II has a higher level of experience, more autonomy, exercises independent judgement, and conducts business analysis and program analytics. Programs are ongoing, which may include aligned projects and requires strategic planning and continuous improvement efforts after program startup. Participates in the design, implementation, and/or expansion of strategic programs and departmental initiatives. Develops and delivers program goals, measures, and reports.
To develop, implement, improve, and manage assigned programs. The Program Manager I is responsible for the overall success for the assigned program(s) and their role extends beyond completion of individual tasks. Programs are ongoing, which may include aligned projects and requires strategic planning and continuous improvement efforts after program startup. Participates in the design, implementation, and/or expansion of strategic programs and departmental initiatives. Supports the development and execution of program goals, outcome measures, and program reporting.
To provide administrative support to the department head, leadership team, and staff as assigned.
To work with a dedicated and committed team, the site review inspections team, to oversee and implement Wellness and Recovery Site Reviews, provide education to Wellness and Recovery provider sites and to assess and improve the quality of care delivered by providers.
The Coordinator I will provide coordination and administrative support to department teams and
management. Performs a variety of general clerical duties, including data entry, report
generation, manage and respond to call inquiries, manage internal Helpdesk inquiries, manage
and assign follow up inquiries from other departments, creates and revises desktop protocols, and
develops forms and presentations.
The Floater will provide support to the Finance/Facilities department at Reception desks, in the
Mailroom and with various Facilities and/or Finance related projects. This position may interact
with all internal PHC staff, visitors and guests, as well as vendors, in the course of project related
tasks.
To serve as first level production support for conference rooms, desktops, phones, printing, software and other computer related operations. Analyzes, investigates, and resolves reported issues. Determines underlying sources for problems and escalates issues to next level of support if necessary.
The Policy Analyst will be responsible for drafting, editing, reviewing, auditing, tracking,
monitoring and maintaining policies and procedures for Partnership HealthPlan of California.
Alongside designated organizational leadership, ensures compliance with governing rules,
regulations, and/or accreditation standards. Reviews both draft and final All Plan Letters (APLs)
and/or regulatory changes and supports leaders with the research, planning, implementation
and/or operational readiness submissions across the organization....
The Customer Service Representative I will answer and resolve provider telephone and written
inquiries within established time frames. This position will accurately screen correspondence,
perform research, refer to appropriate team as necessary, track follow-up to ensure completion,
document all interactions with providers, research and complete various tasks, as appropriate for
individual roles, such as claims review, provider dispute resolutions, provider surveys, provider
change forms and paper and electronic correspondence within established time frames, applying
appropriate program policies.
The incumbent utilizes clinical judgement in providing utilization management services. The focus is to provide high quality, cost-effective care which will enable patients to achieve maximum medical improvement while receiving care deemed medically necessary. Assists in determining appropriateness, quality and medical necessity of treatment plans using pre-established guidelines. This position may be assigned cases in long-term care and ancillary, DME or medical services.
Under direction of the Facilities Supervisor or above, this position will assist with the
coordination of the maintenance and repair of the building, including electrical, carpentry, pest
control, and scheduling of other repairs as needed. This position will receive instruction and
assistance in new and unusual situations and on PHC’s policies and procedures. The duties and
To support the overall financial success of PHC by providing senior level responsibilities in the preparation and analysis of Generally Accepted Accounting Principles (GAAP) financial statements, statutory financial reports, budget development and internal operational reports. Position maintains a significant role in the maintenance of the general ledger and the month end close process. The Senior Accountant is responsible for or assists with the maintenance and configuration of the accounting systems as well as being an advance user. The Senior Accountant has excellent analytical skills and a thorough knowledge of accounting principles to analyze financial reports and...