This position is responsible for working with Indian Health Services and Tribal Communities in
Partnership HealthPlan of California (Partnership) assigned counties. Participates in the design,
implementation, and/or expansion of strategic programs and departmental initiatives in
relationship to tribal and Indian health services deliverables. Develops and delivers program
goals, measures, and reports. The Liaison will be responsible for a range of functions to improve
the physical, behavioral and oral health of American Indian/Alaska Native (AI/AN) Partnership
members. Communicates with network providers, members and other stakeholders in the
Partnership service area to coordinate this work.

• Acts as a Tribal Health and Indian Health Liaison to relevant Tribal and Indian Health
  Network Providers and Facilities.
• Travels to Tribal Health and Indian Health facilities in Partnership counties to engage and
  connect with Tribal health at all levels and create social and professional relationships.
• Works with each Indian Health Service Facility in Partnership assigned counties.
• Responsible for educating and coordinating providers and teams on appropriate referrals.
• Responsible for supporting resolution of payment for services provided.
• Coordinates communication with Partnership contracted tribal health centers.
• Participates in state-wide tribal health activities:
• Regular meetings of California Rural Indian Health Board
• Local office of Indian Health Services Affairs in Sacramento
• Annual National Indian Health Services Meeting
• Be available to meet and talk to tribal councils and tribal health board of Tribal
  Health Centers
• DHCS convened tribal health
• Ensures Partnership staff have ongoing education on the history of discrimination
  (individual and systematic) against Native Americans.
• Maintains a database of key information about contracted tribal health providers,
  including contacts, quality scores, and structure of the health center, tribes served, sites,
  patients served, and most recent GPRA reports.
• Writes and updates an annual analysis of tribal health relationships and activities,
  including a strategic plan and tactical plan that is aligned with other Partnership priorities.
• Creates and delivers program information and reports to both internal and external
  stakeholders.
• Develops and implements strategies to engage stakeholders.
• Leads program evaluation and continuous improvement.
• Guides program staff in successful implementation of program activities.
• Negotiates and resolves program issues and concerns with internal and external
  customers with minimal support.
• Develops and executes program communication plans and updates.
• Reviews program data accuracy, completeness, and required submissions.
• Schedules and facilitates program meetings.
• Identifies and resolves program issues and concerns to ensure risk is mitigated in a timely
  manner and recommends solutions to leadership for final decision as necessary.
• Other duties as assigned.

All HealthPlan employees are expected to:

• Provide the highest possible level of service to clients;
• Promote teamwork and cooperative effort among employees;
• Maintain safe practices; and
• Abide by the HealthPlan’s policies and procedures, as they may from time to time be updated.

HIRING RANGE:

$93,690.86 - $117,113.58

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive or definitive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.