To develop, implement, improve, and manage assigned programs. The Program Manager I is
responsible for the overall success for the assigned program(s) and their role extends beyond
completion of individual tasks. Programs are ongoing, which may include aligned projects and
requires strategic planning and continuous improvement efforts after program startup.

Responsible for the day to day duties of assigned program(s); including data entry,
tracking, and reporting.
 Reviews program data accuracy, completeness, and required submissions.
 Oversees program email inbox. Ensures items are handled in a timely manner.
 Oversees completion of invoice review and payment through established processes.
 Monitors system level reports developed for programs. Summarizes observations and
conclusions to make recommendations to leadership.
 Attends program meetings and follows-up with stakeholders on outstanding deliverables
and action items.
 Plans, coordinates and facilitates events, conferences, and webinars.
 Develops and publishes agendas, meeting minutes, and necessary documentation.
 Coordinates, facilitates and leads both internal and external meetings.
 Develops and publishes communication/updates to program stakeholders.
 Responsible for the development of stakeholder reports on defined schedule.
 Communicates program outcomes and potential risks to all levels of leadership.
 Responsible for program evaluation and continuous improvement activities.
 Responsible for the successful implementation of new and assigned programs and their
associated processes.
 Participates in the design, implementation, and/or expansion of strategic programs and
departmental initiatives.
 Utilizes established software, tools, and resources needed for program execution and
oversight
 Utilizes online collaboration applications.
 Leads user demos, trainings and setup as assigned
 Maintains documentation per department specifications.
 Other duties as assigned.

All HealthPlan employees are expected to:

• Provide the highest possible level of service to clients;
• Promote teamwork and cooperative effort among employees;
• Maintain safe practices; and
• Abide by the HealthPlan’s policies and procedures, as they may from time to time be updated.

HIRING RANGE:

$88,154.59 - $110,193.23

IMPORTANT DISCLAIMER NOTICE                                                                                                                                            

The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive or definitive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.