Works closely with business users and IT to write business requirements, test plans, implementation plans, and other project documentation. Understands and supports users with PHC applications and assists in trouble shooting issues. Usually works on small to medium size projects but may work on larger projects depending on the situation. May assist the Senior IT Business Analyst on more complex projects.
Education and Experience
Associate’s degree in Computer Science or a related field, or equivalent experience; two (2) years of Business Analysis experience; experience in healthcare a plus; or equivalent combination of education and experience.
Special Skills, Licenses and Certifications
Knowledge of Microsoft Office tools. Excellent communication and documentation skills with the ability to communicate with technical and non-technical staff.
Performance Based Competencies
Ability to quickly acquire in-depth knowledge of PHC systems, software, applications, processes, and managed care issues. Strong written and oral communication skills with ability to interpret and understand technical requirements. Excellent analytical skills to troubleshoot and resolve systems problems.
Work Environment And Physical Demands
More than 50% of work time is spent in front of a computer monitor. May be required to bend, stoop, kneel, crawl, or work in other non-standing and non-sitting positions to install cabling, systems hardware, and other related equipment.
Additional Preferred Skills: Project coordination & project management experience desired.
All HealthPlan employees are expected to:
IMPORTANT DISCLAIMER NOTICE
The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive or definitive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.