To maintain accurate provider information by entering all necessary data elements into several database systems. Reviews forms for completeness and researches discrepancies. Ensures all information is updated timely within departmental standards. Responds to routine provider telephone inquiries via telephone and email.
Education and Experience
High school diploma or equivalent; 2 years of data entry experience, preferably in a managed care environment in the areas of provider data elements or claims. Working knowledge of provider NPI, Tax ID, Taxonomy, or Specialty terminology preferred.
Special Skills, Licenses and Certifications
Advanced computer skills, including proficiency in multiple software applications including Microsoft Office. Familiarity with database applications. Strong organizational and multi-tasking skills. Detail oriented with ability to recognize vital information. Excellent interpersonal and customer service skills.
Performance Based Competencies
Ability to consistently maintain production and timeliness standards.
Work Environment And Physical Demands
More than 70% of work time is spent using a computer. When required, the ability to lift, carry, or move objects of varying size, weighing up to 25 lbs. Must be able to work in a fast paced environment and maintain courtesy and composure. Ability to function
All HealthPlan employees are expected to:
IMPORTANT DISCLAIMER NOTICE
The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive or definitive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.