To provide management and direction to the OpEx/PMO department functional unit Manager(s) and employees as assigned by the OpEx/PMO Department Head. Ensures consistent development, implementation, and oversight of PHC programs/projects to achieve defined objectives/goals while continuously improving processes and outcomes.
Education and Experience
Bachelor’s degree in Business, Management, Project Management, or related field required. Minimum of five (5) years of relevant project management and operational improvement experience, preferably in a managed care/healthcare environment; demonstrated experience with managing large scale, complex projects and proven experience with implementing principles of performance evaluation, metrics, and return on investment models. Minimum of three (3) years experience in leading and managing staff of project managers and improvement experts. Experience working in a matrix organization with the ability to deliver exceptional results using influence and collaborative methods.
Special Skills, Licenses and Certifications
Lean Six Sigma Black belt or Master Black belt preferred. PMP (PMI) certification preferred. Ability to analyze data from multiple sources to identify variations in practice patterns. Knowledge of Excel or analytical software to examine variation in data and to display data is required. Valid California driver’s license and proof of current automobile insurance compliant with PHC policy are required to operate a vehicle and travel for company business.
Performance Based Competencies
Strong written and oral communication skills. Strong organizational skills to provide oversight and support for multiple projects simultaneously within established timeframes. Ability to plan, implement, and report on operational improvement and management projects.
Work Environment And Physical Demands
More than 50% of work time is spent using a desktop computer. When necessary, the ability to lift, carry, or move manuals and reports, weighing up to 25 lbs. Ability to travel as needed. Must be able to work in a fast-paced environment and maintain courtesy and composure when dealing with internal and external customers. Ability to function effectively with frequent interruptions and direction from multiple team members.
Additional Preferred Skills: Proven leadership and coaching skills, Strategy development for enterprise level projects and programs.
All HealthPlan employees are expected to:
IMPORTANT DISCLAIMER NOTICE
The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive or definitive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.